:root {
  color-scheme: dark;
  --sb-bg: #08090d;
  --sb-bg-soft: #0b0d12;
  --sb-panel: #11131a;
  --sb-panel-elevated: #171a22;
  --sb-panel-warm: #1b1815;
  --sb-text: #f4f1ea;
  --sb-muted: #b8b2a7;
  --sb-faint: #7d7a73;
  --sb-border: rgba(255,255,255,.075);
  --sb-border-soft: rgba(255,255,255,.055);
  --sb-border-strong: rgba(255,255,255,.13);
  --sb-accent: #6857e8;
  --sb-accent-hover: #7567f0;
  --sb-accent-strong: #5146b8;
  --sb-accent-text: #a095ff;
  --sb-warmth: #e8e2d1;
  --sb-whatsapp: #25d366;
  --sb-success: #55d38a;
  --sb-warning: #e6b450;
  --sb-danger: #ff7a90;
  --radius-xs: 4px;
  --radius-sm: 6px;
  --radius-md: 10px;
  --radius-lg: 14px;
  --radius-xl: 18px;
  --focus-ring: 0 0 0 3px rgba(104,87,232,.22);
  --shadow-floating: 0 24px 80px rgba(0,0,0,.38), 0 0 0 1px rgba(255,255,255,.08);
  --surface-subtle: rgba(255,255,255,.035);
  --surface-card: rgba(255,255,255,.04);
  --surface-card-strong: rgba(255,255,255,.055);
  --density-pane-pad: 16px;
  --bg: var(--sb-bg);
  --panel: var(--sb-panel);
  --panel-2: var(--sb-panel-elevated);
  --text: var(--sb-text);
  --muted: var(--sb-muted);
  --accent: var(--sb-accent);
  --accent-2: var(--sb-accent-text);
  --danger: var(--sb-danger);
  --ok: var(--sb-success);
  --line: var(--sb-border);
  font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  font-feature-settings: "cv01", "ss03", "tnum";
}

* { box-sizing: border-box; }
html, body { width: 100%; height: 100%; overflow: hidden; }
body {
  margin: 0;
  background:
    radial-gradient(circle at 8% -10%, rgba(104,87,232,.18), transparent 34%),
    radial-gradient(circle at 95% 8%, rgba(232,226,209,.08), transparent 26%),
    var(--sb-bg);
  color: var(--sb-text);
  font-size: 14px;
  line-height: 1.5;
  letter-spacing: -.005em;
}
button, textarea, input, select { font: inherit; }
button {
  min-width: 0;
  min-height: 40px;
  border: 1px solid rgba(255,255,255,.10);
  border-radius: var(--radius-md);
  padding: 9px 12px;
  color: #fff;
  background: var(--sb-accent);
  box-shadow: inset 0 1px rgba(255,255,255,.16);
  font-size: 13px;
  font-weight: 560;
  line-height: 1.15;
  cursor: pointer;
  transition: background .15s ease, border-color .15s ease, color .15s ease, transform .15s ease, box-shadow .15s ease;
}
button:hover:not(:disabled) { background: var(--sb-accent-hover); transform: translateY(-1px); }
button:active:not(:disabled) { background: var(--sb-accent-strong); transform: translateY(0); }
button.secondary { background: rgba(255,255,255,.04); color: var(--sb-muted); border: 1px solid rgba(255,255,255,.08); box-shadow: none; }
button.secondary:hover:not(:disabled) { background: rgba(255,255,255,.06); color: var(--sb-text); }
button.danger { background: transparent; color: var(--sb-danger); border-color: rgba(255,122,144,.46); box-shadow: none; }
button.danger:hover:not(:disabled) { background: rgba(255,122,144,.14); color: #ffdce3; border-color: rgba(255,122,144,.72); }
button.danger-outline { color: var(--sb-danger); border-color: rgba(255,122,144,.55); }
button:disabled {
  background: rgba(255,255,255,.025);
  color: #5f5b55;
  border-color: rgba(255,255,255,.05);
  box-shadow: none;
  cursor: not-allowed;
  transform: none;
}
textarea, input, select {
  width: 100%;
  min-width: 0;
  border: 1px solid rgba(255,255,255,.09);
  border-radius: var(--radius-md);
  background: var(--sb-bg-soft);
  color: var(--sb-text);
  padding: 9px 10px;
  box-shadow: inset 0 1px rgba(255,255,255,.025);
}
textarea { resize: vertical; }
textarea::placeholder, input::placeholder { color: var(--sb-faint); }
select { appearance: none; padding-right: 34px; }
input[type="number"] { appearance: textfield; text-align: center; font-family: "JetBrains Mono", ui-monospace, SFMono-Regular, Consolas, monospace; font-size: 12px; font-weight: 560; }
input[type="number"]::-webkit-inner-spin-button,
input[type="number"]::-webkit-outer-spin-button { appearance: none; margin: 0; }
button:focus-visible,
textarea:focus-visible,
input:focus-visible,
select:focus-visible,
.inline-filter:has(input:focus-visible),
.toggle-row:has(input:focus-visible),
.mobile-switcher-button:focus-visible {
  outline: none;
  border-color: var(--sb-accent);
  box-shadow: var(--focus-ring);
}
label { display: block; margin: 12px 0 6px; color: var(--sb-muted); font-size: 12px; font-weight: 560; }
.select-shell { position: relative; width: 100%; }
.select-shell::after { content: "⌄"; position: absolute; right: 11px; top: 50%; transform: translateY(-55%); color: var(--sb-faint); pointer-events: none; font-size: 15px; }

.login-screen {
  height: 100dvh;
  overflow: auto;
  display: grid;
  place-items: center;
  padding: 24px;
  background:
    radial-gradient(circle at 50% -20%, rgba(104,87,232,.22), transparent 34%),
    radial-gradient(circle at 8% 100%, rgba(232,226,209,.08), transparent 28%),
    var(--sb-bg);
}
.login-screen[hidden], .app-shell[hidden] { display: none; }
.login-card {
  width: min(420px, 100%);
  border: 1px solid var(--sb-border);
  background: color-mix(in srgb, var(--sb-panel) 92%, transparent);
  border-radius: 24px;
  padding: 28px;
  box-shadow: var(--shadow-floating);
}
.login-brand { margin-bottom: 18px; }
.login-error { min-height: 20px; color: var(--sb-danger); font-weight: 560; margin: 12px 0 0; }
.login-note { font-size: 12px; margin: 14px 0 0; color: var(--sb-faint); }

.app-shell {
  height: 100dvh;
  min-height: 0;
  width: 100%;
  overflow: hidden;
  display: grid;
  grid-template-columns: auto 332px minmax(380px, 1fr) 380px;
  gap: 1px;
  background: rgba(255,255,255,.055);
}
.tool-rail, .chat-pane, .conversation, .agent-panel {
  min-width: 0;
  min-height: 0;
  background: rgba(17, 19, 26, .94);
  backdrop-filter: blur(18px);
}
.tool-rail {
  width: 208px;
  height: 100dvh;
  padding: 12px 10px;
  display: flex;
  flex-direction: column;
  gap: 8px;
  transition: width .18s ease;
  overflow: hidden;
}
.tool-rail.collapsed { width: 64px; }
.rail-toggle, .tool-item {
  width: 100%;
  min-height: 38px;
  display: flex;
  align-items: center;
  gap: 10px;
  justify-content: flex-start;
  background: transparent;
  color: var(--sb-muted);
  border: 1px solid transparent;
  border-radius: 12px;
  padding: 8px 10px;
  overflow: hidden;
  box-shadow: none;
}
.rail-toggle { justify-content: center; background: rgba(255,255,255,.035); border-color: rgba(255,255,255,.08); color: var(--sb-text); flex: 0 0 auto; }
.rail-toggle:hover:not(:disabled), .tool-item:hover:not(:disabled) { background: rgba(255,255,255,.055); color: var(--sb-text); transform: none; }
.rail-brand { display: flex; align-items: center; gap: 10px; margin: 4px 0 12px; white-space: nowrap; flex: 0 0 auto; color: var(--sb-warmth); }
.brand { display: flex; gap: 12px; align-items: center; margin-bottom: 18px; }
.brand-mark {
  width: 42px;
  height: 42px;
  display: grid;
  place-items: center;
  border-radius: 15px;
  background: linear-gradient(145deg, rgba(232,226,209,.18), rgba(104,87,232,.22)), var(--sb-panel-elevated);
  border: 1px solid rgba(232,226,209,.22);
  color: var(--sb-warmth);
  font-size: 14px;
  font-weight: 650;
  letter-spacing: -.04em;
  flex: 0 0 auto;
}
.rail-brand .brand-mark { width: 36px; height: 36px; border-radius: 12px; font-size: 12px; }
.tool-icon { width: 24px; height: 24px; display: grid; place-items: center; text-align: center; font-size: 18px; flex: 0 0 24px; }
.whatsapp-icon svg { width: 24px; height: 24px; display: block; }
.whatsapp-icon .wa-bg { fill: var(--sb-whatsapp); }
.whatsapp-icon .wa-phone { fill: var(--sb-bg); }
.tool-label, .rail-brand strong { white-space: nowrap; }
.tool-rail.collapsed .tool-label, .tool-rail.collapsed .rail-brand strong { display: none; }
.tool-item.active { position: relative; background: rgba(104,87,232,.16); color: var(--sb-text); border-color: rgba(104,87,232,.28); }
.tool-item.active::before { content: ""; position: absolute; left: 0; top: 8px; bottom: 8px; width: 2px; border-radius: 999px; background: var(--sb-accent-text); }
.tool-item.disabled { opacity: .42; cursor: not-allowed; }
.rail-spacer { flex: 1 1 auto; min-height: 0; }
.mobile-switcher { display: none; }
.rail-overlay { position: fixed; inset: 0; z-index: 30; background: rgba(2, 3, 6, .66); backdrop-filter: blur(2px); }
.rail-overlay[hidden] { display: none; }
.drawer-status { display: none; }
.mobile-back-button { display: none; }
.agents-only, .x-only { display: none; }
.whatsapp-response-panel, .agents-response-panel, .x-response-panel { min-height: 0; }
.agents-response-panel, .x-response-panel { gap: 10px; align-content: start; }
.app-shell[data-active-tool="agents"] .whatsapp-only { display: none !important; }
.app-shell[data-active-tool="agents"] .agents-only { display: grid; }
.app-shell[data-active-tool="agents"] .chat-pane { grid-template-rows: auto minmax(0, 1fr); }
.app-shell[data-active-tool="agents"] .chat-list { padding-top: 2px; }
.app-shell[data-active-tool="x-saved"] .whatsapp-only,
.app-shell[data-active-tool="x-saved"] .agents-only { display: none !important; }
.app-shell[data-active-tool="x-saved"] .x-only { display: grid; }
.app-shell[data-active-tool="x-saved"] .chat-pane { grid-template-rows: auto minmax(0, 1fr); }
.app-shell[data-active-tool="x-saved"] .chat-list { padding-top: 2px; display: grid; grid-auto-rows: max-content; align-content: start; gap: 7px; }
.x-saved-controls { display: grid; gap: 7px; margin-bottom: 8px; border: 1px solid var(--sb-border); border-radius: var(--radius-lg); padding: 10px; background: var(--surface-card); }
.x-saved-controls label { margin: 0 0 -2px; }
.x-saved-controls p { margin: 2px 0 0; font-size: 12px; color: var(--sb-muted); }
.x-saved-card-row { display: grid; min-width: 0; min-height: max-content; }
.chat-card.x-saved-card { align-items: start; height: auto; min-height: max-content; overflow: hidden; flex: 0 0 auto; }
.x-saved-card .avatar { margin-top: 1px; }
.x-saved-card .chat-card-copy { display: grid; gap: 3px; }
.x-saved-card small { white-space: normal; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; }
.x-saved-card .pending-reply-meta { margin-top: 2px; overflow: hidden; }
.x-saved-detail { min-height: 0; display: grid; gap: 10px; align-content: start; }
.message-thread > .x-saved-detail { flex: 0 0 auto; width: 100%; }
.x-saved-detail ul { margin: 0; padding-left: 18px; color: var(--sb-muted); overflow-wrap: anywhere; }
.x-intelligence-card h3 { margin: 10px 0 5px; color: var(--sb-text); font-size: 13px; font-weight: 600; }
.x-feedback-actions { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 7px; margin-top: 10px; }
.x-feedback-actions button { min-height: 34px; padding: 7px 9px; border-radius: 999px; }
.agent-panel-status { text-align: left; }
.agent-panel-status dl { display: grid; gap: 8px; margin: 0; }
.agent-panel-status div { min-width: 0; }
.agent-panel-status dt { color: var(--sb-accent-text); text-transform: uppercase; letter-spacing: .08em; font-size: 10px; font-weight: 650; margin-bottom: 2px; }
.agent-panel-status dd { margin: 0; color: var(--sb-text); overflow-wrap: anywhere; }

.chat-pane {
  height: 100dvh;
  padding: var(--density-pane-pad);
  overflow: hidden;
  display: grid;
  grid-template-rows: auto auto auto auto minmax(0, 1fr);
  gap: 0;
}
.agent-panel {
  height: 100dvh;
  padding: var(--density-pane-pad) 18px;
  overflow-y: auto;
  overflow-x: hidden;
  border-left: 1px solid var(--sb-border-soft);
}
h1, h2, p { margin-top: 0; }
h1 { font-size: 20px; line-height: 1.18; letter-spacing: -.02em; font-weight: 560; margin-bottom: 3px; }
h2 { font-size: 18px; line-height: 1.18; letter-spacing: -.02em; font-weight: 560; margin-bottom: 8px; }
p { color: var(--sb-muted); line-height: 1.45; }
.eyebrow { color: var(--sb-accent-text); text-transform: uppercase; letter-spacing: .08em; font-size: 11px; font-weight: 650; }
.pane-header { display: flex; align-items: center; justify-content: space-between; gap: 10px; margin-bottom: 10px; min-width: 0; }
.live-pill { color: var(--sb-success); background: rgba(85,211,138,.10); border: 1px solid rgba(85,211,138,.28); border-radius: 999px; padding: 4px 8px; font-size: 11px; white-space: nowrap; }
.pill { border: 1px solid rgba(255,255,255,.09); color: var(--sb-muted); border-radius: 999px; padding: 4px 8px; font-size: 11px; white-space: nowrap; background: rgba(255,255,255,.025); }
.chat-controls { margin: 0 0 10px; border: 1px solid var(--sb-border); border-radius: var(--radius-lg); padding: 10px; background: var(--surface-card); overflow: hidden; }
.chat-controls label { margin-top: 7px; }
.filter-row { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 6px; min-width: 0; }
.inline-filter { display: flex; align-items: center; gap: 6px; margin: 8px 0 10px; color: var(--sb-muted); font-size: 12px; min-width: 0; border: 1px solid transparent; }
.inline-filter input { position: absolute; width: 1px; height: 1px; opacity: 0; pointer-events: none; }
.filter-row .inline-filter { justify-content: center; margin: 0; padding: 7px 9px; border: 1px solid rgba(255,255,255,.08); border-radius: 999px; background: rgba(255,255,255,.028); white-space: nowrap; cursor: pointer; }
.filter-row .inline-filter:hover { color: var(--sb-text); background: rgba(255,255,255,.05); }
.filter-row .inline-filter:has(input:checked) { color: #fff; background: var(--sb-accent-strong); border-color: rgba(160,149,255,.46); }
.filter-row .inline-filter:nth-child(3) { grid-column: 1 / -1; }
.queue-toggle { justify-content: center; min-height: 34px; margin: 7px 0 8px; padding: 7px 9px; border: 1px solid rgba(37,211,102,.22); border-radius: 999px; background: rgba(37,211,102,.06); cursor: pointer; }
.queue-toggle:has(input:checked) { color: #f7fff9; background: rgba(37,211,102,.18); border-color: rgba(37,211,102,.42); }
.filter-short { display: none; }
.runtime-status, .draft-meta { margin: 0 0 10px; padding: 9px 10px; border: 1px solid var(--sb-border); background: rgba(255,255,255,.035); color: var(--sb-muted); border-radius: 12px; font-size: 12px; line-height: 1.38; overflow-wrap: anywhere; }
.pane-actions { display: grid; grid-template-columns: 1fr; gap: 6px; margin-bottom: 10px; min-width: 0; }
.chat-list { min-height: 0; overflow-y: auto; overflow-x: hidden; display: grid; align-content: start; gap: 7px; padding-right: 2px; overscroll-behavior: contain; }
.chat-card-row { display: grid; gap: 6px; min-width: 0; }
.chat-card { position: relative; text-align: left; background: var(--surface-card); color: var(--sb-text); border: 1px solid var(--sb-border); border-radius: var(--radius-lg); padding: 9px 10px; min-height: 60px; display: grid; grid-template-columns: 38px minmax(0, 1fr); gap: 10px; align-items: center; width: 100%; min-width: 0; box-shadow: inset 0 1px rgba(255,255,255,.025); transition: transform .15s ease, border-color .15s ease, opacity .15s ease, background .15s ease; }
.chat-card:hover { transform: translateY(-1px); border-color: rgba(255,255,255,.13); background: rgba(255,255,255,.055); }
.chat-card.active { border-color: rgba(104,87,232,.62); box-shadow: inset 2px 0 var(--sb-accent), 0 0 0 1px rgba(104,87,232,.16); }
.chat-card.ignored { opacity: .52; }
.chat-card-copy { min-width: 0; display: block; }
.chat-card strong { display: block; margin-bottom: 3px; font-size: 14px; line-height: 1.25; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; padding-right: 28px; font-weight: 560; }
.chat-card em { color: var(--sb-danger); font-size: 10px; font-style: normal; text-transform: uppercase; letter-spacing: .08em; margin-left: 4px; font-weight: 650; }
.chat-card small { color: var(--sb-muted); display: block; font-size: 12px; line-height: 1.28; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.chat-card-identity { margin-top: 4px; display: flex; gap: 5px; flex-wrap: wrap; overflow: visible; white-space: normal; }
.chat-card-identity span { min-width: 0; max-width: 100%; border: 1px solid rgba(255,255,255,.075); border-radius: 999px; padding: 1px 6px; background: rgba(255,255,255,.026); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.chat-card-identity b { color: var(--sb-accent-text); font-size: 10px; text-transform: uppercase; letter-spacing: .04em; }
.pending-reply-meta { margin-top: 5px; display: flex; gap: 5px; flex-wrap: wrap; white-space: normal; overflow: visible; }
.pending-reply-meta span { min-width: 0; max-width: 100%; border: 1px solid rgba(255,255,255,.075); border-radius: 999px; padding: 1px 6px; background: rgba(255,255,255,.026); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.pending-state { color: var(--sb-warning); text-transform: uppercase; letter-spacing: .06em; font-size: 10px; font-weight: 650; }
.pending-state.drafted { color: var(--sb-success); }
.pending-state.ignored { color: var(--sb-faint); }
.chat-card-actions { display: flex; justify-content: flex-end; gap: 6px; }
.chat-card-actions button { min-height: 32px; padding: 6px 9px; border-radius: 999px; font-size: 12px; }
.quick-alias-form { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 6px; align-items: end; padding: 8px; border: 1px solid rgba(255,122,144,.28); border-radius: var(--radius-lg); background: rgba(255,122,144,.055); }
.quick-alias-form label { margin: 0; min-width: 0; }
.quick-alias-form label span { display: block; margin-bottom: 4px; color: #ffb8c6; font-size: 10px; text-transform: uppercase; letter-spacing: .08em; }
.quick-alias-form input { min-height: 34px; padding: 7px 9px; border-color: rgba(255,122,144,.34); }
.quick-alias-form button { min-height: 34px; padding: 7px 10px; }
.badge { position: absolute; right: 8px; top: 8px; min-width: 20px; border-radius: 999px; background: var(--sb-warmth); color: var(--sb-bg); text-align: center; padding: 1px 6px; font-size: 11px; font-weight: 650; }
.avatar { width: 38px; height: 38px; border-radius: 13px; display: grid; place-items: center; background: linear-gradient(145deg, rgba(232,226,209,.11), rgba(104,87,232,.18)), var(--sb-panel-elevated); border: 1px solid rgba(255,255,255,.09); color: var(--sb-warmth); font-weight: 650; object-fit: cover; flex: 0 0 auto; }
.avatar-large { width: 46px; height: 46px; border-radius: 15px; font-size: 16px; }

.conversation { height: 100dvh; display: grid; grid-template-rows: auto minmax(0, 1fr) auto; padding: var(--density-pane-pad) 18px; overflow: hidden; container-type: inline-size; }
.conversation-header { min-width: 0; display: flex; align-items: center; justify-content: space-between; gap: 10px; border-bottom: 1px solid var(--sb-border-soft); padding-bottom: 12px; overflow: hidden; }
.conversation-title { display: flex; align-items: center; gap: 10px; min-width: 0; overflow: hidden; }
.conversation-title h2 { margin-bottom: 2px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.conversation-title small { color: var(--sb-muted); display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.chat-actions { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; justify-content: flex-end; flex: 0 0 auto; }
.chat-actions button { padding: 7px 9px; border-radius: 10px; font-size: 12px; min-height: 34px; }
.message-thread { min-height: 0; overflow-y: auto; overflow-x: hidden; padding: 18px 6px 14px 0; display: flex; flex-direction: column; gap: 0; overscroll-behavior: contain; }
.message { position: relative; width: fit-content; max-width: min(68%, 620px); min-width: 0; margin-top: 8px; padding: 8px 10px 6px; border-radius: 18px; line-height: 1.4; font-size: 13px; white-space: normal; overflow-wrap: anywhere; box-shadow: inset 0 1px rgba(255,255,255,.03), 0 8px 24px rgba(0,0,0,.10); }
.message:first-child { margin-top: 0; }
.message.group-middle, .message.group-end { margin-top: 2px; }
.message.inbound { align-self: flex-start; background: color-mix(in srgb, var(--sb-panel-elevated) 92%, #fff 8%); border: 1px solid rgba(255,255,255,.078); border-bottom-left-radius: 7px; }
.message.outbound { align-self: flex-end; background: linear-gradient(145deg, rgba(104,87,232,.84), rgba(81,70,184,.92)); color: #fff; border: 1px solid rgba(255,255,255,.10); border-bottom-right-radius: 7px; }
.message.group-single.inbound, .message.group-start.inbound { border-top-left-radius: 6px; }
.message.group-middle.inbound, .message.group-end.inbound { border-top-left-radius: 8px; }
.message.group-single.outbound, .message.group-start.outbound { border-top-right-radius: 6px; }
.message.group-middle.outbound, .message.group-end.outbound { border-top-right-radius: 8px; }
.message.has-media { width: min(380px, 68%); max-width: min(68%, 420px); padding: 7px; }
.sender-label { color: var(--sb-accent-text); font-size: 11px; font-weight: 650; letter-spacing: .01em; margin: 1px 2px 5px; }
.message-text { display: block; white-space: pre-wrap; }
.media-label { display: inline-block; margin: 0 7px 6px 2px; border: 1px solid rgba(160,149,255,.22); border-radius: 999px; padding: 2px 7px; color: var(--sb-accent-text); background: rgba(104,87,232,.08); font-size: 10px; text-transform: uppercase; letter-spacing: .06em; }
.message.outbound .media-label { color: rgba(255,255,255,.76); border-color: rgba(255,255,255,.20); background: rgba(255,255,255,.08); }
.message-meta { display: flex; align-items: center; justify-content: flex-end; gap: 6px; min-height: 14px; margin-top: 5px; color: rgba(184,178,167,.68); font-family: "JetBrains Mono", ui-monospace, SFMono-Regular, Consolas, monospace; font-size: 10px; line-height: 1; white-space: nowrap; }
.message.outbound .message-meta { color: rgba(255,255,255,.58); }
.message-meta span { min-width: 0; overflow: hidden; text-overflow: ellipsis; }
.message-meta time { color: inherit; }
.transcription { margin: 8px 0 0; display: grid; gap: 5px; color: var(--sb-text); border: 1px solid rgba(160,149,255,.22); border-radius: 12px; padding: 8px 9px; background: rgba(104,87,232,.09); white-space: normal; }
.transcription p { margin: 0; color: inherit; }
.transcription.failed { border-color: rgba(255,122,144,.40); background: rgba(255,122,144,.10); color: #ffc1cd; }
.transcription.muted { border-color: rgba(255,255,255,.08); background: rgba(255,255,255,.035); color: var(--sb-muted); }
.transcription.corrected { border-color: rgba(85,211,138,.30); background: rgba(85,211,138,.08); }
.transcription.processing { border-color: rgba(160,149,255,.30); background: rgba(104,87,232,.10); }
.transcription-heading { display: flex; align-items: center; gap: 8px; justify-content: space-between; font-size: 12px; text-transform: uppercase; letter-spacing: .08em; }
.transcription-badge { border: 1px solid rgba(255,255,255,.14); border-radius: 999px; padding: 2px 7px; color: var(--sb-muted); text-transform: none; letter-spacing: 0; white-space: nowrap; }
.transcription-meta { color: var(--sb-muted); font-size: 11px; line-height: 1.35; overflow-wrap: anywhere; }
.audio-wrapper { margin-top: 7px; display: grid; gap: 5px; padding: 8px; border: 1px solid rgba(255,255,255,.08); border-radius: 14px; background: rgba(8,9,13,.56); white-space: normal; }
.audio-wrapper[data-load-state="ready"] { border-color: rgba(85,211,138,.30); }
.audio-wrapper[data-load-state="error"] { border-color: rgba(255,122,144,.40); background: rgba(255,122,144,.08); }
.audio-player { width: min(360px, 100%); height: 36px; display: block; }
.audio-status { color: var(--sb-muted); font-size: 11px; }
.audio-status.audio-error { color: #ffc1cd; font-weight: 560; }
.image-wrapper { margin-top: 7px; width: min(360px, 100%); display: grid; gap: 7px; padding: 7px; border: 1px solid rgba(255,255,255,.075); border-radius: 15px; background: rgba(8,9,13,.58); white-space: normal; overflow: hidden; }
.image-preview-button { min-height: 0; color: var(--sb-text); text-align: left; box-shadow: none; cursor: zoom-in; }
.image-preview-button:hover:not(:disabled) { background: rgba(255,255,255,.045); transform: none; border-color: rgba(160,149,255,.28); }
.image-wrapper[data-load-state="ready"] { border-color: rgba(255,255,255,.10); }
.image-wrapper[data-load-state="error"], .image-wrapper[data-load-state="unavailable"] { border-color: rgba(255,122,144,.40); background: rgba(255,122,144,.08); }
.image-skeleton { min-height: 148px; display: grid; place-items: center; border-radius: 11px; background: linear-gradient(135deg, rgba(255,255,255,.04), rgba(104,87,232,.10)); color: var(--sb-muted); font-size: 12px; }
.image-thumbnail { display: block; width: 100%; max-height: 260px; object-fit: contain; border-radius: 11px; background: rgba(0,0,0,.28); }
.image-skeleton[hidden], .image-thumbnail[hidden] { display: none; }
.image-status { color: var(--sb-muted); font-size: 11px; }
.image-status.image-error { color: #ffc1cd; font-weight: 560; }
.media-caption { margin: 7px 2px 0; color: var(--sb-text); }
.inline-action { margin-top: 8px; margin-right: 5px; padding: 7px 9px; border-radius: 10px; font-size: 12px; min-height: 34px; }
.inline-action.secondary-inline { background: rgba(255,255,255,.04); color: var(--sb-text); border: 1px solid rgba(255,255,255,.09); }
.empty-state { color: var(--sb-muted); border: 1px solid rgba(255,255,255,.08); border-radius: var(--radius-lg); padding: 16px; text-align: center; background: rgba(255,255,255,.025); }
.empty-state.compact { padding: 14px; font-size: 13px; }

.whatsapp-composer {
  position: sticky;
  bottom: 0;
  z-index: 4;
  min-height: 0;
  max-height: min(46dvh, 360px);
  overflow-y: auto;
  overflow-x: hidden;
  padding: 12px 0 0;
  border-top: 1px solid var(--sb-border-soft);
  background:
    linear-gradient(180deg, rgba(17,19,26,.84), rgba(17,19,26,.98) 18%),
    var(--sb-panel);
  box-shadow: 0 -18px 36px rgba(0,0,0,.20);
}
.composer-header { display: flex; align-items: center; justify-content: space-between; gap: 10px; margin-bottom: 6px; min-width: 0; }
.composer-header h2 { margin: 1px 0 0; font-size: 15px; line-height: 1.12; }
.composer-safety { max-width: 370px; margin: 0; color: var(--sb-success); font-size: 11px; line-height: 1.3; text-align: right; }
.composer-grid { display: grid; grid-template-columns: minmax(170px, .82fr) minmax(240px, 1.35fr); gap: 10px; align-items: end; min-width: 0; }
@container (max-width: 480px) {
  .composer-grid { grid-template-columns: 1fr; }
}
.composer-instruction, .composer-draft { min-width: 0; }
.whatsapp-composer label { margin: 0 0 5px; }
.composer-draft label { margin-top: 8px; }
.whatsapp-composer .draft-action-row { margin: 0 0 8px; }
.whatsapp-composer .draft-meta { margin: 0 0 8px; }
#instruction { height: 42px; min-height: 38px; max-height: 82px; }
#draft-text { height: 46px; min-height: 42px; max-height: 112px; }
.whatsapp-composer button { min-height: 34px; padding: 7px 10px; }
.composer-instruction #generate-draft { margin: 0 0 8px; }
.panel-helper { margin: 4px 0 12px; color: var(--sb-muted); font-size: 12px; line-height: 1.45; }

.settings-card { margin: 10px 0 14px; border: 1px solid var(--sb-border); background: var(--surface-card); border-radius: var(--radius-lg); padding: 12px; overflow: hidden; }
.settings-card label { display: block; margin: 8px 0 5px; color: var(--sb-muted); font-size: 12px; }
.settings-card input[type="text"] { width: 100%; border: 1px solid rgba(255,255,255,.09); background: var(--sb-bg-soft); color: var(--sb-text); border-radius: 10px; padding: 8px 9px; }
.identity-note { display: block; color: var(--sb-faint); font-size: .74rem; line-height: 1.35; overflow-wrap: anywhere; margin-bottom: 10px; }
.identity-grid { display: grid; gap: 6px; margin: 2px 0 8px; }
.identity-grid div { min-width: 0; border: 1px solid rgba(255,255,255,.075); border-radius: 11px; padding: 7px 8px; background: rgba(255,255,255,.03); }
.identity-grid dt { color: var(--sb-accent-text); text-transform: uppercase; letter-spacing: .08em; font-size: 10px; font-weight: 650; margin-bottom: 3px; }
.identity-grid dd { margin: 0; color: var(--sb-text); font-size: 12px; overflow-wrap: anywhere; }
.identity-warning, .identity-safe { margin: 4px 0 10px; font-size: 12px; line-height: 1.35; }
.identity-warning { color: #ffb8c6; }
.identity-safe { color: var(--sb-success); }
.toggle-row { position: relative; display: flex; align-items: center; gap: 10px; margin: 10px 0; color: var(--sb-muted); font-size: 12px; cursor: pointer; border: 1px solid transparent; border-radius: 999px; }
.toggle-row input { position: absolute; width: 1px; height: 1px; opacity: 0; pointer-events: none; }
.toggle-control { position: relative; width: 38px; height: 22px; flex: 0 0 38px; border-radius: 999px; background: var(--sb-bg-soft); border: 1px solid rgba(255,255,255,.10); box-shadow: inset 0 1px 4px rgba(0,0,0,.32); }
.toggle-control::after { content: ""; position: absolute; width: 16px; height: 16px; left: 3px; top: 2px; border-radius: 50%; background: var(--sb-muted); transition: transform .15s ease, background .15s ease; }
.toggle-row:has(input:checked) .toggle-control { background: rgba(104,87,232,.40); border-color: rgba(160,149,255,.42); }
.toggle-row:has(input:checked) .toggle-control::after { transform: translateX(16px); background: #fff; }
.toggle-row:has(input:disabled) { color: #5f5b55; cursor: not-allowed; }
.toggle-row:has(input:disabled) .toggle-control { background: rgba(255,255,255,.025); border-color: rgba(255,255,255,.05); }
.toggle-row:has(input:disabled) .toggle-control::after { background: #5f5b55; }
.agent-overview { display: grid; gap: 10px; width: 100%; }
.agent-facts { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 8px; margin-top: 10px; }
.agent-facts div { border: 1px solid rgba(255,255,255,.075); border-radius: 12px; padding: 8px; background: rgba(255,255,255,.035); min-width: 0; }
.agent-facts strong, .agent-facts span { display: block; overflow-wrap: anywhere; }
.agent-facts strong { color: var(--sb-accent-text); font-size: 12px; text-transform: uppercase; letter-spacing: .08em; margin-bottom: 4px; }
.style-guide-preview { max-height: 42dvh; overflow: auto; white-space: pre-wrap; overflow-wrap: anywhere; border: 1px solid rgba(255,255,255,.075); border-radius: 12px; background: var(--sb-bg-soft); padding: 10px; color: var(--sb-text); }
.setup-list { margin: 8px 0 0; padding-left: 20px; color: var(--sb-muted); font-size: 12px; line-height: 1.5; }
.setup-list li { margin: 5px 0; overflow-wrap: anywhere; }
code { color: var(--sb-accent-text); }
.settings-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 6px; }
.stepper-card { min-width: 0; display: grid; gap: 5px; padding: 7px; border: 1px solid rgba(255,255,255,.075); border-radius: 12px; background: rgba(255,255,255,.028); }
.stepper-card:has(input:disabled) { background: rgba(255,255,255,.018); border-color: rgba(255,255,255,.05); }
.stepper-card label { margin: 0; font-size: 11px; color: var(--sb-muted); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.numeric-stepper { display: grid; grid-template-columns: 24px minmax(0, 1fr) 24px; gap: 4px; align-items: center; }
.numeric-stepper button { min-height: 26px; height: 26px; padding: 0; border-radius: 8px; background: rgba(255,255,255,.045); color: var(--sb-muted); border-color: rgba(255,255,255,.08); box-shadow: none; }
.numeric-stepper button:hover:not(:disabled) { background: rgba(104,87,232,.18); color: var(--sb-text); transform: none; }
.numeric-stepper input { min-height: 26px; padding: 4px 2px; border-radius: 8px; }
#save-chat-settings { width: 100%; margin-top: 8px; }
.draft-action-row { display: grid; grid-template-columns: minmax(0, .9fr) minmax(0, 1.1fr); gap: 8px; margin-top: 8px; }
#generate-draft, #send-draft, #save-draft-edit { width: 100%; margin-top: 0; }
.audit-panel { margin-top: 14px; }
.audit-list { margin-top: 8px; display: grid; gap: 6px; max-height: 170px; overflow: auto; overscroll-behavior: contain; }
.audit-event { border: 1px solid rgba(255,255,255,.075); background: rgba(255,255,255,.04); border-radius: 12px; padding: 8px 10px; overflow: hidden; }
.audit-event strong, .audit-event small { display: block; overflow-wrap: anywhere; }
.audit-event small { color: var(--sb-muted); margin-top: 4px; font-size: 12px; }
.safety-note { margin-top: 12px; color: var(--sb-success); font-size: 12px; }
body.lightbox-open { overflow: hidden; }
.media-lightbox[hidden] { display: none; }
.media-lightbox { position: fixed; inset: 0; z-index: 80; display: grid; grid-template-rows: minmax(0, 1fr) auto; place-items: center; gap: 14px; padding: 28px; background: rgba(2, 3, 6, .84); backdrop-filter: blur(14px); }
.media-lightbox-close { position: absolute; top: max(14px, env(safe-area-inset-top)); right: max(14px, env(safe-area-inset-right)); width: 42px; min-height: 42px; border-radius: 999px; padding: 0; background: rgba(17,19,26,.86); color: var(--sb-text); border-color: rgba(255,255,255,.16); box-shadow: 0 12px 34px rgba(0,0,0,.38); font-size: 24px; line-height: 1; }
.media-lightbox-image { max-width: min(92vw, 1100px); max-height: 78dvh; object-fit: contain; border-radius: 18px; background: rgba(0,0,0,.34); border: 1px solid rgba(255,255,255,.10); box-shadow: var(--shadow-floating); }
.media-lightbox-caption { max-width: min(92vw, 860px); margin: 0; padding: 10px 12px; border: 1px solid rgba(255,255,255,.10); border-radius: 999px; background: rgba(17,19,26,.82); color: var(--sb-text); text-align: center; }

@media (max-width: 1180px) and (min-width: 821px) {
  html, body { overflow: hidden; }
  .app-shell { height: 100dvh; min-height: 0; overflow: hidden; grid-template-columns: auto minmax(250px, 29vw) minmax(0, 1fr) minmax(286px, 33vw); }
  .tool-rail { width: 64px; padding: 12px 8px; }
  .tool-rail:not(.collapsed) { width: 172px; }
  .tool-rail, .chat-pane, .conversation, .agent-panel { height: 100dvh; }
  .agent-panel { grid-column: auto; border-left: 1px solid var(--sb-border-soft); border-top: 0; }
}
@media (max-width: 820px) {
  html, body { overflow: hidden; }
  body { background: var(--sb-bg); }
  body.drawer-open { touch-action: none; }
  .app-shell { grid-template-columns: 1fr; grid-template-rows: auto minmax(0, 1fr); height: 100dvh; min-height: 0; overflow: hidden; background: var(--sb-bg); }
  .tool-rail {
    position: fixed;
    top: max(8px, env(safe-area-inset-top));
    left: max(10px, env(safe-area-inset-left));
    z-index: 40;
    width: 44px;
    height: 42px;
    padding: 0;
    display: block;
    overflow: visible;
    background: transparent;
    backdrop-filter: none;
  }
  .tool-rail.collapsed { width: 44px; }
  .tool-rail .tool-item,
  .tool-rail .rail-brand,
  .tool-rail .rail-spacer,
  .tool-rail .drawer-status { display: none; }
  .rail-toggle {
    width: 44px;
    min-height: 42px;
    padding: 0;
    justify-content: center;
    border-radius: 14px;
    background: rgba(17, 19, 26, .96);
    border-color: rgba(255,255,255,.10);
    box-shadow: 0 10px 26px rgba(0,0,0,.22);
  }
  .tool-rail.open {
    inset: 0 auto 0 0;
    width: min(320px, 86vw);
    height: 100dvh;
    padding: 14px;
    display: flex;
    flex-direction: column;
    gap: 10px;
    overflow-y: auto;
    background: rgba(17, 19, 26, .985);
    border-right: 1px solid rgba(255,255,255,.08);
    box-shadow: 24px 0 70px rgba(0,0,0,.45);
    backdrop-filter: blur(18px);
  }
  .tool-rail.open .rail-toggle { width: 46px; align-self: flex-end; box-shadow: none; }
  .tool-rail.open .rail-brand { display: flex; margin: 4px 0 10px; }
  .tool-rail.open .tool-item { display: flex; min-height: 46px; }
  .tool-rail.open .rail-spacer { display: block; flex: 1 1 auto; }
  .tool-rail.open .drawer-status {
    display: block;
    margin: 8px 0 2px;
    padding: 12px;
    border: 1px solid rgba(255,255,255,.08);
    background: rgba(255,255,255,.035);
    color: var(--sb-muted);
    border-radius: 14px;
    font-size: 12px;
    line-height: 1.45;
    overflow-wrap: anywhere;
  }
  .tool-label, .rail-brand strong { display: none; }
  .tool-rail.open .tool-label, .tool-rail.open .rail-brand strong { display: inline; }
  .mobile-switcher {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 6px;
    padding: max(8px, env(safe-area-inset-top)) 10px 8px 62px;
    background: rgba(8, 9, 13, .96);
    border-bottom: 1px solid rgba(255,255,255,.06);
  }
  .mobile-switcher-button { min-height: 40px; padding: 7px 8px; border-radius: 14px; background: rgba(255,255,255,.035); color: var(--sb-muted); border: 1px solid rgba(255,255,255,.08); box-shadow: none; }
  .mobile-switcher-button.active { color: #fff; background: var(--sb-accent-strong); border-color: rgba(160,149,255,.42); }
  .chat-pane, .conversation, .agent-panel { grid-column: 1; grid-row: 2; height: auto; min-height: 0; max-height: none; }
  .chat-pane { padding: 8px 12px 12px; grid-template-rows: auto minmax(0, 1fr); }
  .conversation { padding: 8px 12px 12px; }
  .agent-panel { padding: 12px; overflow-y: auto; border-left: 0; border-top: 0; }
  .chat-pane .pane-header { display: none; }
  .live-pill { padding: 5px 9px; font-size: 11px; }
  h1 { font-size: 18px; }
  h2 { font-size: 19px; }
  .chat-controls {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    gap: 8px;
    align-items: center;
    padding: 0;
    margin: 0 0 8px;
    border: 0;
    border-radius: 0;
    background: transparent;
    overflow: visible;
  }
  .chat-controls label[for="chat-search"],
  .chat-controls label[for="archive-filter"] {
    position: absolute;
    width: 1px;
    height: 1px;
    padding: 0;
    margin: -1px;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    white-space: nowrap;
    border: 0;
  }
  #chat-search { grid-column: 1 / -1; min-height: 42px; border-radius: 14px; background: rgba(255,255,255,.035); border-color: rgba(255,255,255,.09); }
  .queue-toggle { grid-column: 1 / -1; margin: 0; min-height: 34px; }
  .filter-row { grid-column: 1; display: flex; gap: 6px; overflow-x: auto; padding-bottom: 1px; scrollbar-width: none; }
  .filter-row::-webkit-scrollbar { display: none; }
  .filter-row .inline-filter {
    position: relative;
    flex: 0 0 auto;
    min-height: 34px;
    gap: 0;
    margin: 0;
    padding: 7px 11px;
    border: 1px solid rgba(255,255,255,.08);
    border-radius: 999px;
    background: rgba(255,255,255,.035);
    color: var(--sb-muted);
    font-size: 12px;
    white-space: nowrap;
    align-items: center;
  }
  .filter-row .inline-filter input { position: absolute; opacity: 0; pointer-events: none; }
  .filter-row .filter-full { display: none; }
  .filter-row .filter-short { display: inline; }
  .filter-row .inline-filter:has(input:checked) { color: #fff; background: var(--sb-accent-strong); border-color: rgba(160,149,255,.42); }
  .chat-controls .select-shell { grid-column: 2; width: 116px; }
  #archive-filter { grid-column: 2; min-height: 34px; width: 100%; padding: 7px 28px 7px 10px; border-radius: 999px; font-size: 12px; background: rgba(255,255,255,.035); border-color: rgba(255,255,255,.08); }
  textarea, input, select { padding: 9px 10px; border-radius: 11px; }
  .runtime-status { display: none; }
  .draft-meta { padding: 9px 10px; margin-bottom: 8px; font-size: 12px; }
  .pane-actions { display: none; }
  .chat-list { gap: 6px; padding-right: 1px; }
  .chat-card { grid-template-columns: 40px minmax(0, 1fr); gap: 10px; padding: 8px 10px; border-radius: 13px; min-height: 58px; background: rgba(255,255,255,.035); border-color: rgba(255,255,255,.075); }
  .chat-card strong { margin-bottom: 2px; font-size: 15px; }
  .chat-card small { font-size: 12px; }
  .chat-card em { font-size: 9px; }
  .chat-card-identity { display: grid; gap: 3px; }
  .quick-alias-form { grid-template-columns: 1fr; }
  .quick-alias-form button { width: 100%; }
  .badge { right: 9px; top: 8px; min-width: 22px; padding: 1px 6px; }
  .avatar { width: 40px; height: 40px; border-radius: 13px; }
  .avatar-large { width: 44px; height: 44px; border-radius: 14px; }
  .app-shell[data-mobile-view="chats"] .conversation,
  .app-shell[data-mobile-view="chats"] .agent-panel,
  .app-shell[data-mobile-view="thread"] .chat-pane,
  .app-shell[data-mobile-view="thread"] .agent-panel,
  .app-shell[data-mobile-view="response"] .chat-pane,
  .app-shell[data-mobile-view="response"] .conversation { display: none; }
  .app-shell[data-active-tool="agents"][data-mobile-view="chats"] .chat-pane,
  .app-shell[data-active-tool="agents"][data-mobile-view="thread"] .conversation,
  .app-shell[data-active-tool="agents"][data-mobile-view="response"] .agent-panel,
  .app-shell[data-active-tool="x-saved"][data-mobile-view="chats"] .chat-pane,
  .app-shell[data-active-tool="x-saved"][data-mobile-view="thread"] .conversation,
  .app-shell[data-active-tool="x-saved"][data-mobile-view="response"] .agent-panel { display: grid; }
  .mobile-back-button { display: inline-flex; align-items: center; justify-content: center; min-height: 34px; padding: 7px 10px; border-radius: 999px; }
  .conversation-header { align-items: flex-start; flex-direction: column; gap: 10px; padding-bottom: 12px; }
  .chat-actions { justify-content: flex-start; width: 100%; }
  .message { max-width: 94%; }
  .message.has-media { width: 94%; max-width: 94%; }
  .message-thread { padding: 14px 2px 12px 0; }
  .whatsapp-composer { max-height: 48dvh; padding-top: 9px; }
  .composer-header { align-items: flex-start; gap: 8px; margin-bottom: 7px; }
  .composer-header h2 { font-size: 15px; }
  .composer-safety { max-width: none; text-align: left; font-size: 11px; }
  .composer-grid { grid-template-columns: 1fr; gap: 8px; }
  #instruction { height: 60px; min-height: 54px; max-height: 106px; }
  #draft-text { height: 76px; min-height: 66px; max-height: 128px; }
  .audio-player { width: 100%; }
  .image-wrapper { width: 100%; }
  .image-thumbnail { max-height: 240px; }
  .media-lightbox { padding: 18px 12px max(18px, env(safe-area-inset-bottom)); }
  .media-lightbox-image { max-width: 94vw; max-height: 74dvh; border-radius: 14px; }
  .media-lightbox-caption { max-width: 94vw; border-radius: 14px; }
  .settings-card { padding: 12px; margin: 10px 0 14px; }
  .settings-grid { grid-template-columns: 1fr; gap: 8px; }
  .draft-action-row { grid-template-columns: minmax(0, .9fr) minmax(0, 1.1fr); }
}

@media (prefers-reduced-motion: no-preference) and (max-width: 820px) {
  .rail-overlay { transition: opacity .16s ease; }
  .tool-rail.open { animation: drawer-in .16s ease-out; }
}

@keyframes drawer-in {
  from { transform: translateX(-18px); opacity: .86; }
  to { transform: translateX(0); opacity: 1; }
}